Hardware Buying Guide

Data Capturing made simple

Agrigistics Hardware

Rugged Android Devices (Locked) @ R4,000.00 excl.

These devices are exclusively for use with the Agrigistics Application and cannot perform any other functions. If you need an unlocked device, please contact your onboarding specialist for information on devices compatible with the Agrigistics Application.

What is included

  • Rugged Android device for data capturing in the field, locked to the Agrigistics App to prevent access to other applications.

  • Each device comes with a data SIM card, managed by Agrigistics @ R55 excl. VAT per device per month. These SIM cards are network-locked and cannot be used for other applications.

Warranty

  1. All devices are sold with a 12-month warranty counted from the date of purchase directly with local suppliers

  2. Warranty does not apply to the following

    1. Damage due to accident, misuse, abuse, alterations or vandalism

    2. Improper or inadequate maintenance

    3. Unauthorised modification

    4. Damage in transit

Repairs / Return Policy

One of our services is assisting you in repairing and maintaining all broken devices. Please refer to this page for more information regarding repairs and maintenance on devices.

Silicone Watch Wristbands @ R35.00 excl.

What is included

Silicone adjustable wristband with embedded RFID chip. These wristbands are used to identify each employee on the Agrigistics platform.

Please note that the adjustable wristbands contains a small metal clip, if this could be an issue please contact your onboarding specialist.

Warranty

  1. Due to the nature of the product, any physical damage to wristbands will not be replaced.

  2. Faulty RFID chips in wristbands will be replaced at no extra cost.

Repairs / Returns Policy

Please provide the relevant information to your dedicated Onboarding Specialist or Customer Success Manager for any returns on faulty wristbands.

Order Process

Please contact your customer success manager or onboarding specialist to place a hardware order.

  1. Once your order is placed, you will receive a confirmation email as well as a Quotation Estimate stating the full amount payable.

  2. Make a payment to the banking details provided on the bottom Quotation and forward your proof of payment to accounts@agrigistics.co.za.

    1. Please use your farm name and estimate number as a reference for the payment.

    2. Using the wrong reference number will result in a delay in processing your parcel.

  3. Only after we have received a proof of payment will we start processing your hardware order and send you a tax invoice.

  4. Once your order is processed, you will receive an email with a waybill number.

  5. We will follow up with the courier company to make sure that the parcel is delivered safely.

  6. Happy clocking!

Lead Time

Hardware orders will be processed upon receipt of payment confirmation sent to accounts@agrigistics.co.za or once the payment is reflected in our bank account. Preparation of orders commences upon receipt of payment. Orders are dispatched within 2 working days after preparation, and delivery typically takes 2-5 working days depending on location.

Should stock shortages or unexpected delays occur, we will inform you promptly and provide updates as necessary. We are committed to delivering the best possible service and endeavour to minimise any potential delays.

Biometric Devices

Agrigistics has partnered with Biometrics3G to provide state-of-the-art biometric clocking devices capable of facial recognition and fingerprint scanning. All devices also have optional functionality to scan Agrigistics RFID wristbands. These devices directly integrate with the Agrigstics platform for live data capturing.

If you are interested in purchasing any of these devices, please contact Billy van Eden at billy@biometrics3g.com to provide you with a quote or any further information.

Agrigistics are not the suppliers of biometric devices. Biometrics3G is responsible for installation, training and maintenance.

For more information on how the biometrics work on the Agrigistics platform, please refer to this section:

Biometrics & Integration

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